My Account: During the card registration process, a temporary, computer generated pin number/password will be given. At the initial login, patrons will be prompted to reset their password. This will allow library users to manage their accounts online. This feature of the system provides access to the catalog in order to search for materials, place holds, renew items, and check the overall status of their account.
Renewing Materials: While a receipt listing the due dates will be provided at each checkout, patrons may also log onto their account and renew their materials one time per loaning period with the exception of ILL items, kid's kits and entertainment DVDs. Patrons can also renew in person or by phone by calling 317-881-1953. Patrons will need to provide their library card number when renewing by phone. An item may not renew because:
Blocked Cards: Items that are returned after their designated due date will accrue a 25¢ fine per item per day. If the fines or fees total $10 or more, the account will be blocked and no renewals or checkouts can occur on the account until the fine threshold is reduced to below $10. Expired accounts are also blocked.
Payments can be made in person at the Patron Services desk, by debit/credit card over the phone, or by check via mail. Checks should be sent to the following address:
Holds/Requests: Holds may be placed by phone 317-881-1953, by visiting the library, or from our online catalog. Please be aware that there are some limitations on placing holds.